|
Run the following questions for each customer segment: Do they communicate on social media or review websites? What do they do before choosing to eat in a restaurant? Online, in any channel specifically (LinkedIn, Facebook, Instagram, Twitter, Snapchat...) Presence in commercial malls. Of course, you must focus on the channel where your customers are more present than other channels. Marketing channels differ in their marketing methods. For example, online marketing differs significantly from offline marketing in stores, because each of them requires different practices. The eighth step: Measurement of success Determining Smart Goals to enter the market before launching the service or product will make it easier to measure the success of the promotional process.
Before launching the product or service, determine BM Leads your goal, and ask yourself: Is your goal to achieve sales, or do you want to create awareness campaigns for your customers, or do you want to retain your customer base and increase trust among you? their results and their impact on customers and on you, and measure current and future ROI rates. Restaurant marketing and after-sales service Step nine: After Sale Service After-sales service is extremely important to retain customers, return previous customers, and attract interested ones. After-sales service can be defined as the processes followed after the product is sold. Such as asking the customer about his opinion, the problems he faced, solving these problems, and even compensation.

There are some questions that you ask the customer about his opinion about, which are: Asking the customer about his opinion of the restaurant in general Did he like the quality of the food? Is the delivery speed adequate? Is the taste good or not? Are the prices reasonable? Did he encounter any problems with the service providers? Or problems in general in the restaurant or on the website or company page. Marketing mix or marketing mix The importance of the marketing mix lies in the fact that if there is a defect in one of the elements of the marketing mix, your restaurant will undoubtedly fail, regardless of the quality and deliciousness of the food served. Example, Now let's say you are a restaurant owner now, let's look at the following scenarios. The quality of the food you provide is not good, and it does not suit the target audience.
|
|