Good examples of customer service to reuse in your business

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As a business owner, you will agree that working with clients is not an easy task. There are the impatient ones, the difficult ones, the questioning ones, and everyone, no matter how different they may be, is supposed to be satisfied with your attention. As if managing  personalities were so easy!  Therefore, we were surprised to know that companies like Walmart, Amazon or Spotify - with millions of visitors a day - have managed to be examples of good customer service and overcome the toxic relationship with their leads. How the hell do they do it?  We leave you their success stories to inspire you and this other post with some tips so you can emulate them in your business.

What is customer service or attention? Have you ever wondered what customer service really is? Particularly it is about anticipating problems that customers may have about a product or service. If one already exists, the CU Leads duty is to resolve the identified problem. The key is to show confidence by providing solution methodologies to the client and generate a good experience in different cases. Types of customer service Customer service by phone Currently, the type of customer service by telephone continues to be a fundamental service strategy for any company, no matter how modern it is or how many online service channels it has It is important to take care of the image of your company by voice.



Which is why you must take into account the tone of voice to use, the fluency and clarity of explanation when faced with a question.  In-person customer service It is one of the types of customer service that many users continue to prefer; they consider that having a direct and personal relationship between the company and the customer is essential for a better understanding. This type of service is necessary when it is required to deliver, receive and sign documents or an item that cannot be validated through other customer service channels. #3 Customer service via chat Today's customers prefer to communicate with companies the same way they communicate with their friends: by chat.